Indeed. I periodically hang out in a local independent parts place, they have CATALOGS. One occasion as we're natterin' a fella walks in, aggressive in nature, states loudly to the proprietor: "I need a boat."... huh? a BOAT?
"NO. I need a boat fr my cah."
ummm...
He picks up a bolt lying on the counter and says: "One-a deeze."
OH! a BOLT... What size and how long?
Some rant about where it went and that it fell out or somesuch. Inquiry about what make/model got: "Izza Buick!"
This "conversation" degenerated rapidly from there. The dweeb apparently expected my parts pal to be able to Zen into the car's needs (it was NOT driven to the parts house) and pull an appropriate fastener outta his lower anatomy. Absolutely clueless. And ignorant to boot. Voice raised in exasperation over HIS lack of understanding, basically blaming the parts guy for it. He finally walked out in a huff... we could only stare at one another in total disbelief.